The Terms and Conditions are inside your Welcome Pack. You can find a copy at the bottom of the Customer Service page on this website.
We will bill you every month or every three months depending on your meter type. For example, if you have a basic manually-read meter, we will bill you every three months and if you have a remotely read interval meter, we will bill you monthly. If you have a manually-read interval meter, the billing period may be either monthly or every three months.
Price Variations: If the electricity or gas network provider changes the nature, price or structure of the network tariff during the term of your contract, the Thermal Services Price Fact Sheet relating to the newly assigned tariff will apply.