Your energy, brought to your home

If you are buying or moving into The Pinnacle you will soon be part of an exciting new approach to energy management that could help minimise rising electricity costs.

We’ve been working on behalf of the owners corporation to provide the residents of The Pinnacle with a seamless, community energy supply. Our privately-owned network means energy can be purchased in bulk and made available to your home at better rates.

The Electricity Rates

The Thermal Services Rates


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State of the art

Expert engineers design, implement and maintain building networks, helping owners and residents pay less for their energy, future proofing your buildings, reducing strata levies, and helping minimise future electricity price rises. The owners corporation can keep costs low by buying electricity at bulk prices for the whole building.

Electricity Service and Usage Charges

The Pinnacle Residential Energy Price

Customer typeFuel typeDistribution areaTariff typeOffer typeRelease date
Domestic residentialElectricityAusgridAnytimeRetail tariff01-Jan-2019

Electricity offer

Contract termNo fixed term
Contract expiry detailsThis contract expires when terminated by us or you in accordance with our Terms and Conditions
Bill frequencyEvery month or at least every 90 days

Electricity pricing information

Click below for your residential pricing plan:
 The Electricity Rates
Price changes
Are these prices fixed?            Yes 
Electricity key contract features
Cooling off period                    10 business days 
Additional charges
Late payment feeZero
Credit card payment processing fee(Surcharge Fees: A Credit/Debit card surcharge (inc. GST) of 1.1% applies for Visa and Mastercard, 3.3% for AMEX and 1.76% for Diners)
Disconnection fee$10
Reconnection fee$10
Other information
Eligibility criteriaThe details presented in this Energy price fact sheet are for domestic residential customers located within the Pinnacle building
Meter typeType 4, 5 or 6 meter
Incentives
General incentivesSimple pricing. No confusing conditional discounts
Electricity offer terms and conditions
We will bill you every month or every three months depending on your meter type. For example, if you have a basic manually-read meter, we will bill you every three months and if you have a remotely-read interval meter, we will bill you monthly. If you have a manually-read interval meter, the billing period may be either monthly or three months. If the network provider changes the nature or structure of the network tariff during the term of your contract, the Energy price fact sheet relating to the new assigned tariff will apply.

 

Exempt Retailer and AgentPhone numberAgent’s Website

Flow Systems Pty Ltd

ACN 136 272 298 as agent for Strata Plan 80412 (ABN 98 126 087 327 trading as The Pinnacle Energy services for your community) which is exempt from being an authorised retailer under the National Energy Retail Law.

1300 803 803www.flowsystems.com.au

Thermal Services Usage Charges

The Pinnacle Thermal Tariffs

Customer typeServiceDistribution areaTariff typeOffer type

Release date

Residential & businessHot WaterNot applicablekWh-tRetail tariff1-Jan-2019

Thermal Tariff Information

Contract expiry detailsThis contract expires when terminated by us or your in accordance with our Terms and Conditions
Contract Term

No fixed term

Bill frequencyMonthly or at least every 90 days

Hot Water Pricing Information

Click below for your residential pricing plan:
 The Thermal Services Rates

Thermal Services key contract features

Additional charges

 

Late payment fee

We do not charge late payment fees

Credit card payment processing fee

(Surcharge Fees: A Credit/Debit card surcharge (inc. GST) of 1.1% applies for Visa and Mastercard, 3.3% for AMEX and 1.76% for Diners)

Disconnection fee

$10

Reconnection fee

$10

Other information

 

Eligibility criteria

The details presented in this document are for residential and business customers located within The Pinnacle service area. You must have an eligible hot water and chilled water meter.

Meter type

Hot Water Pulse Meter

Incentives

 

General incentives

Simple pricing. No confusing conditional discounts.

Thermal services offer terms and conditions

The Terms and Conditions are inside your Welcome Pack. You can find a copy at the bottom of the Customer Service page on this website.

We will bill you every month or every three months depending on your meter type. For example, if you have a basic manually-read meter, we will bill you every three months and if you have a remotely read interval meter, we will bill you monthly. If you have a manually-read interval meter, the billing period may be either monthly or every three months.

Price Variations: If the electricity or gas network provider changes the nature, price or structure of the network tariff during the term of your contract, the Thermal Services Price Fact Sheet relating to the newly assigned tariff will apply.

Service Provider

Phone number

Service Provider website

Flow Systems Pty Ltd ACN 136 272

298

1300 803 803

www.flowsystems.com.au

Call us on 1300 803 803